General Questions

OpenOffice.org Questions

General

When will my order arrive?

Orders should arrive in about one to two weeks after we have received payment. If you have been waiting for more than two weeks for an item, please do not hesitate to contact me with the details of your order.

Can I get a refund?

If someone is unhappy with a product, I am willing to issue a refund within 30 days after the purchase. This gives you enough time to try it out and see if you really like it. I know how it feels to be unhappy because something you ordered online isn't what you expected.

What kind of product support do you provide?

I currently offer email support to customers. I use this software myself, and I am more than happy to offer support and help for anyone with questions on how to use one of these product. Just drop me a message if you have any questions.

What is PayPal and can I pay another way?

PayPal is a way to send and receive payments securely online. You do not have to have a PayPal account - you can pay with a credit card by choosing "continue checkout" instead.

Unforunately I cannot accept other kinds of payments at this time.

OpenOffice.org

Can This Software Really Make Word, Excel, and Powerpoint Documents?

Yes, with OpenOffice.org, a project sponsored by Sun Microsystems, one can create, edit, and save Word(.doc), Excel(.xls) and Powerpoint(.ppt) files.

Why is it so Cheap?

We produce our CDs in bulk, ship the CDs with minimal packaging, and take advantage of open source licensing policies. This allows us to provide very cost-affective solutions.

Are there security issues?

No, as of March 31, 2005, the security site Secunia counts zero security flaws not yet fixed for OpenOffice.org.

What is Microsoft® Word®?

Microsoft Word is a word-processing application packaged with various versions of Microsoft Office. We have prepared some tutorials to offer the basics of Microsoft Word. See the tutorials page for more comparative data.

• Introduction - Basic overview of Microsoft Word.
• Begining - The early history of Microsoft Word.
• 1990-1995 - The history of Microsoft Word from 1990 to 1995.
• Format - The various formats are discussed concerning Microsoft Word.
• Virus - A short discussion of viruses and flaws that occur with Microsoft Word.
• MS-DOS - Versions available for MS-DOS.
• Apple Macintosh - Versions available for Apple Macintosh.
• Microsoft Windows - Versions available for Microsoft Windows.

OpenOffice.org comes with Writer, an application similar in functionality to Microsoft Word.

What is Microsoft® Powerpoint®?

Microsoft Powerpoint is a presentation application packaged with various versions of Microsoft Office. We can provide a brief introduction, operations guide, and history page. The cultural affects of this application are also noteworthy. The content on these pages are under the Gnu Free Documentation License.

OpenOffice.org contains a presentation program entitled Impress. Its functionality closely matches Powerpoint and is considered an alternative to Microsoft Powerpoint by many.

What is Microsoft® Excel®?

Microsoft Excel is a spreadsheet application packaged with various versions of Microsoft Office. We can provide a brief introduction, user interface overview, version information, and a list of competators.

OpenOffice.org contains a spreadsheet program entitled Calc. Its functionality closely matches Excel and is considered an alternative to Microsoft Excel by many. The content on these pages are under the Gnu Free Documentation License.

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